Terms of Use

Given the lack of human agent intervention in sending and receiving online orders, it is necessary to consider the following terms before entering your details and / or your order. Please read carefully!

  • To meet the minimum requirements to place an order from our website, you must be one of the following: Internet Explorer 9, Mozilla Firefox 2, Safari 4 or later with enabled JavaScript.
  • Changing or canceling an order after sending is not possible.
  • Discounts, coupons, etc. are not redeemed on-line orders, unless otherwise specifically announced by the company.
  • In pricelist pizzas, you can replace a topping with some other topping for free. You can add more toppings at an extra charge, as specified on the price list. Removing toppings does not change the price of the pizza.
  • Orders, as well as contact details of customers ordered for the first time, can be confirmed by phone. For this reason, please indicate, in your online order, the delivery address phone number, so we can call you for a confirmation.
  • L 'Artigiano can not guarantee the uninterrupted operation of and no liability whatsoever regarding any technique or any other inability to use

Personal Data Protection

The use of the services provided by, including the online ordering of L 'Artigiano's products, presupposes the ability to communicate with you. Therefore, it is essential, upon registering, to declare the true information you will be asked for, such as name, e-mail address, postal address, telephone number. By registering at and entering the requested data, you consent to the collection, use and processing of your personal data that you voluntarily enter for the purposes disclosed below.

L 'Artigiano is committed to the protection of your personal data and agrees with the new European Privacy Policy (GDPR)

L 'Artigiano collects and keeps only the personal data you provide to us by entering the requested information in your respective fields and / or replies as above and in the context of specific actions carried out by L'Artigiano and you may participate voluntarily.

The site must know the following information in order for an online order to be placed. your name, your address (in the case of sending an order to your address), your email address, a contact phone number, billing details (in case an invoice is issued) and the ip address you use during the submission of your order.

The purpose of collecting, using and processing your personal data that you declare to the company is to provide the services and products you request through the website for the receiving of which it is required to use and / or process them, for example, online orders and the sale and promotion of the products and services provided by L 'Artigiano, in particular through

In the context of providing these services and products, L 'Artigiano reserves the right to use the contact details you have provided to send newsletters about its products and services, as well as relevant offers and / or announcements.

Sending of promotional and / or informative messages is carried out through a third party which is legally bound to protect and keep personal data.

If you no longer wish for your personal information to be used for the sending, on behalf of L 'Artigiano, of such information, you may send an email to [email protected] from the email address you have declared on your registration with the following subject: "I DO NOT WISH TO RECEIVE INFORMATIVE MATERIAL".

In order to improve our offered services and our users experice, part of your orders' data are provided to for analysis. E-satisfaction is legally committed to the protection and observance of personal data.

If you no longer wish for your personal information to be used for the analysis, in order to improve our services, on behalf of L 'Artigiano, you may send an email to [email protected] from the email address you have declared on your registration with the following subject: "I DO WANT TO ANALYSE MY PERSONAL DATA".

"At the same time, you may unsubscribe from the information and promotion service at any time by selecting the "Unsubscribe" option at the bottom of any promotional and / or promotional activity."

You can activate or deactivate update and privacy services at any time by selecting user profile settings .

Also, in user profile settings , you can download all personal data stored in the archive, as well as request their permanent deletion (account closure).

Alternatively, you may at any time request to be informed of your personal data kept by L 'Artigiano, their recipients, their purpose of keeping and processing, as well as their modifying, correcting or deleting, by sending a relevant e-mail to [email protected] from the email address you have declared.

The personal data that you disclose to L 'Artigiano via, either upon registration or at a later stage, are collected and are used and processed in accordance with the applicable personal data protection provisions in force, and in particular, in accordance with the provisions of the Greek Law 2472/1997 and the Greek Law 3471/2006, as applicable.

Access to your personal data is only allowed to authorized persons who are required to have access, in order to be able to complete the purpose of their collection, use and processing, as disclosed in these terms. In this context, L'Artigiano reserves the right to provide authorized access and / or right to use and process your personal data to third party legal or natural persons entrusted with the processing.

L 'Artigiano reserves the right to use the information you provide to it through in such a way that it is not possible to identify or disclose the person concerned for statistical, promotional, survey or advertising purposes , disclosing these also to third parties eg. research firms responsible for the achievement of the above objectives.

L 'Artigiano reserves the right to modify these terms of use by posting them at

Subscribing to and / or using the services provided through is an unconditional acceptance of these terms of use.